Strategic Behavior in Service Networks under Price and Service Level Competition

Jahr:
2009

Autoren/Hrsg:
Clemens van Dinther, Benjamin Blau, Tobias Conte

Publikationstyp:
Kongressbeitrag/Proceeding

Quelle:
9. internationale Tagung Wirtschaftsinformatik, Wien Band 1, S. 599-608

Abstract:
Decentralized service providers specialize on contributing their core competency to an overall goal. This paper focuses on the strategic behavior of service providers within Service Value Networks. We present an abstract model as a formalization of a Service Value Network. The model comprehends an auction-based mechanism design to allocate multi-attribute service offers within the network and to determine prices for complex services. Furthermore we study the mechanism theoretically as well as on a simulation basis in order to analyze strategic behavior of service providers within Service Value Networks.

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