Simulation Plattform for Smart Services: Launch of the Research Project

Aftersales services – like process optimisation, training, maintenance, reconstruction and modernisation – become an increasingly important component of value creation for many German machinery and plant constructors. These services can particularly benefit from the digital transformation: Machines and plants increasingly melt together with information technologies, which capture condition data in real-time, learn from these data, automatically control processes or support human decision as well as communicate and interact via the Internet.

For learning and in decision support, the use of different simulation tools is also useful. Such tools are currently only used sporadically and in isolation, especially by SMEs. A networking of simulation systems with each other and with real production plants hardly exists.

Against this background, ten companies and institutes launched the research project SEAMLESS (Simulation-supported, assistance system-based engineering and maintenance services for Lean Aftersales Services). The aim is the development and provision of a simulation tool on a cloud-based platform "Simulation enhanced Assessment as a Service (SeAaaS)", which allows users to synergetically combine various simulators and to use them for smart services.

The kick-off of SEAMLESS took place at the premisses of the project coordinator SimPlan in Hanau, on February 4 and 5, 2020. With a view on the aimed project results Sven Spieckermann, chair of SimPlan AG, spoke about a great opportunity especially for SMEs. With new simulation-based aftersales services, they could maintain their position in the increasingly tougher becoming market for machines and plants.

Further partners in the project SEAMLESS are Actimage GmbH from Kehl, Dieffenbacher GmbH from Eppingen, EKS InTec GmbH from Weingarten, EXAPT Systemtechnik GmbH from Aachen, the FZI Research Center for Information Technology from Karlsruhe, Innolite GmbH from Aachen, Seeburger AG from Bretten, Chemnitz University of Technology (Professorship of Ergonomics and Innovation Management) and the Laboratory for Machine Tools and Production Engineering (WZL) of RWTH Aachen University.

The research and development project SEAMLESS is funded by the German Federal Ministry of Education and Research (BMBF) in the funding area "„Komplexe Produkte, Produktionsprozesse und –anlagen (Smart Services)" (complex products, production processes and plants) and supported by the Karlsruhe Project Management Agency (PTKA).

Contact person for the project coordination: Simon Fritz