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AI Showroom Insight
Charly – How an AI phone agent connects people and government agencies throughout Germany.
Take a guided tour of the AI showroom to see where AI is already being used successfully today, and get inspired for your own AI projects.
In the virtual AI showroom, the Digital Hub Karlsruhe – Applied Artificial Intelligence provides a comprehensive look at the various application fields for AI: from the fundamentals of AI to current use cases from the network’s partners in the sectors of energy, healthcare, mobility, manufacturing, and services. Every fourth Thursday of the month, you can explore the AI Showroom on a virtual tour, accompanied by a keynote presentation from our team of experts!
Keynote: “Charly – How an AI phone agent connects people and government agencies throughout Germany.”
In this issue of AI Showroom Insights, Dr. Niklas Sievers, co-founder and CEO of Zaitgeist Innovation Group GmbH, shares his insights on “Charly – How an AI agent over the phone connects people and government agencies throughout Germany.”
- Charly resolves two-thirds of all inquiries—and hands off the rest, fully prepared: forwarding, email, appointments, defect reports, or applications.
- Noticeable relief in more than 90 municipalities: more time for complex cases instead of routine questions.
- Available around the clock in over 30 languages—by phone and chat.
- Capable of taking action despite staff shortages: Charly supports municipalities navigating demographic change.
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