Research Projects


Simulation-supported, assistance-system-based lean engineering and maintenance aftersales services

Start: 02/2020

End: 01/2023

Today, products, processes, and traditional services are more often merged to form intelligent services (smart services). Here, the Internet plays a key networking infrastructure role: for both IT providers and IT users, such as machine manufacturers and research institutions, internet-based services enable vast growth potentials for complex products, production processes, and shop floors.

For example, internet-based services are leading to the operational optimization of shop floors through new knowledge platforms as well as further driving the virtualization of ICT infrastructures. The aim of the SEAMLESS project is to develop and test innovative services and business models that emerge from consistently networking the entire value chain. The focus lies on flexible and scalable assistance systems based on augmented and virtual reality. This enables companies to generate new smart services to secure a sustainable competitive advantage.


Janek Bender

Vice Department Manager
Division: Intelligent Systems and Production Engineering

Research focus

Applied Artificial Intelligence

In this research focus, the FZI prioritizes the topics of Artificial Intelligence (AI) as well as human and AI engineering. In addition, the FZI deals with questions on dedicated AI hardware and predictive AI.

More projects